How Do I Manage Peak Season Bookings?

January 3, 2024 in About Hiring Out and Tips for hiring out

Summer is upon us, the sun showing its rays and booking calendars are rapidly filling up! This peak season, more travellers than ever are likely looking to hire your motorhome. Managing your bookings can get a little hectic, especially if it’s your first summer hiring out. Don't worry, these are our top tips for dealing with peak season bookings. 

Getting requests

Your motorhome is special. You don’t need others to tell you that, but others do need you to tell them! Creating a first-rate and high-quality listing is key to attracting booking requests.

Here’s how your motorhome will jump right off the page

Handling requests

Keeping your calendar curated is key when it comes to managing a high-quality listing. Goboony’s calendar feature was specifically designed to make the most out of your listing. A nifty tool, there to be used! Always make sure your calendar is up-to-date and blocked out for the right periods if your motorhome is unavailable for bookings. This way you won't miss out on potential booking requests, and avoid having to disappoint inquiring travellers, which in turn negatively affects your acceptance rate. 

Check out this video in which a Goboony expert explains how to manage your calendar. 

If you can't find the time to respond to the number of booking requests or accommodate them, we recommend you block your calendar for some time. There's also the option of setting a minimum amount of days before the start date of the booking, so you avoid getting last-minute booking requests. 

To save you time when it comes to replying and accepting booking requests, we highly recommend you have a standard acceptance message at the ready. Of course, there's still the possibility of having to answer unique questions from your hirers, but overall it will save you a lot of time. 

Learn how to write a great acceptance message

Preparing for bookings

If you have a lot of bookings this summer, you may feel like you’re constantly repeating yourself as you explain how your motorhome works to your hirers. That’s why we recommend making a handover video, which covers all important things to know about your vehicle, from setting up the awning to turning on the fridge. 

Learn more about creating a handover video

Instead of a video, you could also create a manual for your motorhome. This includes how everything works, things to keep in mind, the dimensions of the motorhome and anything else you think is relevant. You can also include a list of emergency numbers to ensure they always know who to contact. 

Learn more about creating a motorhome manual

During bookings

Make sure to have enough time planned for cleaning and checking your vehicle in between bookings. Be clear on the pick-up and drop-off times with your hirers, so they know that you’re strict on the handover time. 

If the traveller notifies you of damage to your vehicle during the booking, it’s important you inform your insurance provider that damage has occurred while on hire, and that you will inspect the caused damage once the vehicle returns. Doing so as soon as you’ve become aware of the damage will make the claims process run smoother, as your insurance provider will already be aware of a potential insurance claim. It's also important that you have enough time to fix the damage before your next booking, so make sure you're as up-to-date as possible about the status of your motorhome when it's out on the road. 

Learn more about what happens if your motorhome is damaged during a hire.  

Request for reviews

Peak season is a great time to get reviews for your listing, so always ask the traveller if they can leave one. It can help to leave them a review first, so they're reminded and encouraged to do the same. 

Reviews are incredibly powerful when travellers are on the verge of submitting a booking request. Rave reviews say everything about the quality of your motorhome and your service and often gives travellers that final push,  so make sure to request travellers to write one once their trip is completed. 

Furthermore, the secret to understanding how you can better your service is all in your reviews! Read them carefully to scope out your points of improvement and what selling points you should be highlighting on your listing. 

Learn what to do when you receive a bad review. 

Benefits of hiring out your motorhome on Goboony


-Hiring out on Goboony is free

-You decide how, to who and when you want to hire out 

-Hire out safely and with peace of mind by opting for our Goboony Day Insurance

-We provide support throughout the whole process

-We offer a secure third-party payment system

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