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The handover went exceptionally smoothly, both before and after. The rental company is very flexible; for instance, we were able to pick up the camper earlier and return it later than agreed. It is a very nice, large camper. Fully equipped, even air conditioning, which ran for almost the entire holiday during the hot weather. However, this also makes the camper particularly heavy. We packed normally, no crazy items (though we did bring electric bikes), and yet we were heavier than allowed. This is not a problem in all countries, but our trip was to Austria. The rental company knew this and could have warned us about the camper's high weight. Apart from the weight, it is a really great camper. The cruise control is particularly pleasant while driving, and the many USB ports are very handy once you arrive at your destination.
Frank