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We rented a camper for the first time to go to a European Flyball Championship in Emtmannberg with our dog, and it was Niels and his wife's camper. I think I bombarded him with questions beforehand. Niels was very patient and responded immediately, and as a result, picking up and returning went flawlessly; just agree on a time and it was done. Because of that, it was a successful experience for us, and we (my husband and I and our dog Kensi) enjoyed ourselves. We are grateful that we were allowed to rent their lovely campervan, which had everything included and, very importantly, a comfortable bed! Thanks again 😀