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Our trip was beautiful and we visited wonderful places, but renting the camper presented several problems. We had chosen this campervan partly because it was scheduled for delivery directly to the airport, so we had organized the entire trip with immediate departure from the airport. However, just 15 days before departure, we were informed that we would have to pick up the campervan at the owners' home, about 30 km from the airport and in the opposite direction from our itinerary. Since there were five of us with luggage, we had to pay the additional cost of an Uber XL to pick up the campervan. And even after delivery, we had to return to the airport by public transport. We were five adults, and although the camper was rated for six, it was only equipped for four: we found four forks, four glasses, four chairs, and other amenities insufficient. Only four beds were comfortable and the right size for adults. When we handed over the camper, neither the heating nor the hot water were working, and we had to wait about an hour for the problem to be fixed, further delaying the start of our holiday. Dan is a nice guy, but he was a bit rushed with his explanations, and we were especially disappointed that when we reported to him upon our return that the waste water tank hadn't been emptied since the previous trip (!!!)—and I'll skip over how we noticed—he didn't even apologize. The camper's overall cleanliness was also barely adequate. Overall, the holiday was wonderful thanks to the places we visited, but the rental management and the preparation of the vehicle before delivery were absolutely inadequate.
Sonia