I met Sophie to collect the van, she was very welcoming and showed me around everything I’d need to know, she made sure I had access to emergency numbers should I need them and was just genuinely very helpful. Her van is equipped with everything you’d need for a few days away. It even managed to accommodate 2 medium sized dogs comfortably. The bed is very comfortable and there’s even a hot water bottle to keep you warm for the cooler times of the year, I travelled about 660 miles around the NC500 and never had any issues. Ellie runs very well without any fault. Would highly recommend renting Ellie if you’re ever in the highlands, I know I will again September 2025