Harriet is such a wonderful person to deal with - I had some challenges with the booking process and she was so patient and put me at ease. Communication throughout was clear and responsive. The van is wonderful - drives like a dream and the layout is so conducive to ease of use and rest. I had some very special cosy times in her while the rain lashed down outside and also loved knowing it was such a welcoming space to return to after being out on adventures. I took the van up to a festival in Scotland and she handled the long drive brilliantly. The best things about the van are the ease of the layout, how cosy she is, the additional storage and the fact she's a joy to drive.