Response from Jamie
Very unfair and dissapointing to not award me 5 stars when I feel I went above and beyond like I do for every person hiring our van. A manual is not essential but it is something we are working towards that is why we offer round the clock help via phone. We even gave you the full day of your return date instead of the stated drop off time so you could take your time coming home and enjoy your last day, at no extra cost!
So much love has gone into this campervan! Too many little touches to mention.
Jamie was lovely, talked through everything and said he was available 24 hours a day on the phone should there be any problems.
As a newbie to a campervan though, I felt some things needed to be explained more. Myself and Jamie have spoken about this and both agreed that a full written manual would avoid all of the challenges and issues our family had. Currently there is nothing written down to refer to.
We went to rural Scotland and Glasgow. The TVs and comfy seating area were amazing for the children! Long journeys were a breeze.
The two double beds extremely comfortable. Kitchen area had more than we imagined.
I would most definitely use again.
Highly recommend to anyone.