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Communication with Karen was very simple and efficient. She was very accommodating regarding the key collection and return times. The van was perfect for our trip for two. We loved our stay in Scotland because of it. Very clean, it had all the necessary comforts for a great trip (even when wild camping). It is very easy to drive and maneuver. We highly recommend this van. Karen's kindness made a big difference (she even offered to drive us back to the train station at the end of our stay). August 2026