Response from Jen Thankyou for your hire which was accepted by us The motorhome was fully checked before use and always is checked to ensure everything works It had a habitation check before this hire so everything worked if there was an issue i can only apologise we helped through out the process of the hire looking back through messages im happy that you where happy with your hire and we were super responsive replying in seconds or minutes to every question especially when you couldn't remember how to get the power to the leisure part of the motorhome Thank you for your feedback