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Contact with the campervan owner was very pleasant from the moment the rental contract was signed, regarding the handover schedule as well as the use of the van. Graig sent us instructional videos in advance regarding the operation of the awning, the pop-up roof, the sofa bed, the electrical system, and the gas stove. We were well prepared for the handover, and Graig took ample time to answer questions and to demonstrate and explain things again. The handover at the beginning and end was perfectly arranged using Goboony's protocol and forms, and proceeded very quickly and smoothly. The van was clean, in good condition, and very suitable for North Scotland with its many narrow roads. Graig, thank you very much for the excellent service.
Jan