Robert was great. Very accommodating about pick up and drop off times and sent us lots of videos to help set things up in the van. Couldn’t have been more helpful - also during our trip when we had a couple of questions, he went out of his way to reassure us. We went up to John O’Groats stopping en route and on the way back down. The van went like a dream and was great to drive. Surprisingly roomy and exactly what we were looking for. Easy to set up and comfy for our few nights away. We hope to borrow it again for our next trip north. October 2024