Graeme
We hired the van between July 16th and 23rd. It was our first campervan trip and everyone was super helpful, we got provided with a folder of documents and manuals on how to operate everything. There were a few things that I noticed about the van that I would never have known until I drove it. The A/C needed re-gassed and unfortunately we found this out when we were in the 30 degree heat of southern Austria, the wipers barely cleared the windscreen and there wasn't a European adaptor for the power cable. We purchased one which is now with the van and resolved that with Michelle. Overall a very pleasant experience, the awning was missing and the TV was not secured to the wall due to the previous hire, however that never made any difference to us. Michelle was very responsive to messages about the van while we were also on the road which helped a lot for first timers. Would definitely hire again from for a longer period of time to enjoy the motorhome for a longer period of time.