We recently rented this van for a few days camping on the River Wye. Communication prior to the trip was excellent. Katherine sent a great little video before the trip, which made the handover quick and efficient. The van was clean and neat. We found a complimentary bottle of wine in the fridge, which was a nice touch. The bed we used was comfortable. We appreciated their flexibility in the return time of the van. We would definitely recommend this experience to others.