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The start to the rental period was fine. There was a lot of contact. We would make a tour through France and Spain. Due to circumstances we had to cancel the trip after 1 week. We have consulted with the landlord: they would put the motorhome online again, so that we could possibly get back part of the costs incurred. Unfortunately, in our case it was not possible to invoke cancellation insurance. That is only in case of death, not in case of illness. The motorhome could only be offered online again if we actually returned it. So we did that after 1.5 weeks. We trusted our agreement with the landlord: put it online and part of the rent would come back when you let it. The camper has been rented out in the 2.5 weeks we had left, but unfortunately we have not heard anything from the landlord (we hope to this day that the landlord is so nice to honor the agreement). Otherwise we would have made a different choice: then we would have been better off leaving the camper for another 2.5 weeks, so that we could perhaps have gone away for another night in the Netherlands (after all, the total rental price of Eur 3,000, - we had already paid). Unfortunately, we have now completely lost that Eur 3,000 (and the landlord has even earned extra money with the subsequent tenant). Were there flaws? Yes. It was not until the handover that 1 gas burner was broken. Furthermore, a cover of a storage compartment was already loose (of the 4 points, 2 were already loose). We were supposed to get a spare gas bottle for the bbq, but the landlord didn't have one at the time of the transfer. After 1 day the gas bottle provided was already empty (we were allowed to buy a new one and declare it). The first week it was cold and we wanted to use the heater, but it was unusable because the thermostat was broken (it then stuck at the maximum number of degrees). After 1 week we had to call the ANWB because the key was broken. The ANWB indicated that the key had been repaired several times (he could tell by the traces of the key). Without a clicker, the camper could not be opened or closed. There was no mechanical cylinder present. Unfortunately, we made a mistake once when closing the tent cloth: a small hole has come in there. We have neatly solved that, after all, the damage is deducted from the deposit. However, we still have not received the remaining amount of the deposit 3 weeks after returning the camper. When handing in, it turned out that 2 blades were missing (with small children it can of course happen that something falls on the floor and is accidentally left on the spot). 1 day after handing in we brought in 2 more blades. In our opinion, we have neatly picked up and settled everything. Of course, we still hope for a proper settlement on the part of the landlord, but our hopes are pretty much gone.
Marc