Fabien Fabien

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Déçu. Le voyage commençait bien, mais nous avons eu un tout petit impact dans le par brise avant la veille de le rendre. Un impact qui se répare rapidement en France chez les réparateurs agréés. Une semaine après avoir rendu le camping car, la mauvaise surprise tombe ! Louise nous dit que le par brise doit être changé car la répartition et moins solide que le changement de par brise ! Contestation compliqué à distance pour nous. Résultat une facture de 750 £ ! Toute la caution y est passé pour un petit impact ! Méfiez vous. May 2023
Louise
Response from Louise Dear Fabian I am glad that you enjoyed your trip and am sorry that you had the misfortune to have an accident. Windscreens can be mended and as I explained, that would have been our desired route, but the expert in these matters ( autoglass) said they could not guarantee the windscreen. We take our safety and that of our guests sharing the van very seriously, so the windscreen was replaced. I am sure you would not have wanted the windscreen to break when out on another trip.

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