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We rented the Volkswagen Karmann during the summer holidays. The day of pick-up was quite busy with several tenants and it took a while before it was my turn. It turned out that our camper was not ready for delivery and all kinds of jobs still had to be done on the camper. I thought this was a disappointment as I had to wait more than 3 hours for it! During the holiday we had a few minor problems such as a leaking sink and, among other things, the awning. After contacting Lars, we received a solution in the form of purchasing a party tent at his expense. We were also allowed to keep the party tent. We were also allowed to return the camper 2 days later free of charge. Super sweet service from Lars. However, we did not use both options. When I returned I was told that if I booked with him I could get the camper for an extra day free of charge, so I paid for 13 days instead of 14. Very nice handling because of the defects we had along the way and not being ready. of the camper on the day of departure. I wouldn't hesitate to rent here again, if there is a problem it will be resolved! January 2024