General Rental Conditions
RESERVATION
Reservations will only be processed upon receipt of the rental agreement and a deposit, the amount of which is calculated based on the type of rental:
• For a campsite reservation: €80 deposit + booking fee + optional cancellation and interruption insurance.
• For accommodation reservations: 30% of the rental price + booking fee + optional cancellation and interruption insurance.
• For a weekend reservation: the full amount + €10 booking fee + optional cancellation and interruption insurance.
The reservation becomes final upon written confirmation from us. Reservations are non-transferable; subletting or transferring to a third party is prohibited. Any modification to the contract that may result in an increase or decrease in the rental price must be reported and will only take effect with the manager's approval. In the event of an inaccurate declaration, the contract will be automatically terminated and the sums paid will remain the property of the campsite.
Note: Minors unaccompanied by their parents will not be admitted.
GROUP BOOKINGS
Any booking of more than 3 accommodations or pitches by the same individual or by different individuals who know each other and are traveling together for the same reasons on the same dates of stay is considered a group booking. Our accommodations are exclusively for individual guests. For any group booking request, you must contact us by telephone, email, or via our Contact Us section. We reserve the right to review the booking request before accepting or refusing it.
PAYMENT METHODS
Accompanied by the signed contract: by bank check or postal order, postal order, ANCV holiday vouchers (in full with the top stub), bank transfer, or by credit card, PayPal, or Floa Bank for online bookings.
Bank transfer: Please note your booking reference so that we can allocate the payment to your stay. Reception will not accept checks exceeding €50 less than 30 days before your arrival. Please note: holiday vouchers cannot be accepted for payment of the tourist tax when settling the balance.
BALANCE PAYMENT
The balance payment is made as follows: • For rentals and pitches: the full balance is due 30 days before your arrival.*
*If you book less than 30 days before your arrival, the stay must be paid in full at the time of booking.
Please note: you will not receive any payment reminders. Upon receipt of your balance payment, we will send you your booking confirmation. If the balance is not paid within the aforementioned timeframe, the rental will be automatically canceled and all sums paid will be retained by the campsite.
PRICES
They include:
• rental of the pitch or accommodation (for the number of people indicated, an infant counts as one person),
• gas and electricity for the accommodations, • access to the aquatic area (reserved exclusively for campsite guests), playgrounds, shared sanitary facilities, certain activities…
They do not include:
• booking fees,
• cancellation and interruption insurance,
• TOURIST TAX (this municipal tax is mandatory and is collected with the balance, at the current rate and during the collection period),
• supplements such as: pets, certain activities, linen rental, end-of-stay cleaning, various rentals (bicycles…),
• Wi-Fi packages,
• security deposits for rentals required as a guarantee of returning the rental in GOOD CONDITION (€200 refunded upon departure after inventory, subject to missing or damaged equipment).
SECURITY DEPOSITS
A - FOR RENTALS
Upon arrival, a security deposit of €200 will be required by check or a €1 pre-authorization on your credit card (card imprint).
In case of damage (breakage, missing items, deterioration), we will retain the necessary funds to repair the rental.
• End-of-stay cleanliness: On the day of your departure, we ask that you leave the accommodation clean and tidy, according to the following guidelines: floors cleaned, dishes washed and dried, blankets folded and put away, trash emptied, cupboards, kitchen, and bathrooms cleaned…
If these guidelines are not followed, a cleaning fee will be charged depending on the type of accommodation (details and rates available on our website).
• Inventory check: A member of our team will inspect the condition of the rental after your departure. If no anomalies are found, the deposit will be released, and you will receive an email confirmation.