Les Gites de Sarlat

Make the most of all the equipment and services offered by the Sarlat campsite: heated pools, bar-restaurant, friendly summer activity programme, children’s playground… The town centre of Sarlat is about ten minutes by foot from the gites. Discover Sarlat, a Town of Art and History, with its little streets, cathedral, market,…

PREAMBLE
These general terms and conditions govern contractual relations pertaining to the sale of individual stays between HUTTOPIA and its clients, in HUTTOPIA campsites and village resorts.
They govern all necessary stages involved in booking a stay and payment, as well as their supervision by the contracting parties.
HUTTOPIA makes all best efforts so as its commercial documents and notably its prospecti, publicities, and catalogues be as faithful as possible to the services on offer. It is, however, possible that the Client's perception of the photographic representation of our services does not exactly correspond to the services themselves. Photographs are therefore provided solely as a guide. The General Terms and Conditions are notably accessible on the WEBSITE (www.huttopia.com).

DEFINITIONS
WEBSITE refers to the website at www.huttopia.com, published by Huttopia SA.
HUTTOPIA is used to refer to Huttopia, a Limited Company with a Board of Directors and capital of €7,190,450.66, incorporated on the Lyon Trade and Companies Register under number 424 562 890, having its head office at rue de Chapoly 69290 SAINT GENIS LES OLLIERES, represented by its legal representative in office and operating Huttopia SA Group village resorts and campsites.
PITCHES refers to the bare pitches rented out for installation of tents, caravans or motor homes belonging to CLIENTS in the HUTTOPIA campsites and village resorts.
ACCOMMODATION refers to all types of accommodation (chalets, motor homes, tents, etc.) excluding PITCHES, offered for rental by HUTTOPIA.
STAYS refers to the offer of ACCOMMODATION or a PITCH, where applicable accompanied by free or paid-for ancillary services.
CLIENT is used to refer to any person booking a STAY and/or services offered by HUTTOPIA on the WEBSITE, using the booking portal, by post or directly with the campsite or village resort. The CLIENT hereby acknowledges to be capable of entering into agreement, namely of being of legal adult age and not concerned by any protection measure, or, failing which, to have the authorisation by his/her legal guardian or tutor where necessary.

INTEGRALITY
These general terms and conditions express all of the obligations of the parties respectively. Consequently, the CLIENT is deemed to accept them pursuant to the provisions set forth under article 1126 of the Civil Code.
These general terms and conditions of rental and booking stays in a Huttopia campsite or village resort are applicable excluding all other terms and conditions.
They can be accessed online www.huttopia.com and will, where applicable, prevail over any other version or document.
HUTTOPIA and the CLIENT hereby agree that these general terms and conditions solely and exclusively govern their relations. HUTTOPIA hereby reserves the right to amend its general terms and conditions on an ad hoc basis. They will be applicable immediately following publication online.
If any condition of rental or booking of a stay should be missing, it will be considered as governed by customs in force in the campsite and holiday-village rental sector in where the companies have their head office in France.

OBJECTS
The purpose of these general terms and conditions is to set out the rights and obligations of the parties in the framework of a rental of campsite pitches, rental accommodation or stays offered by the various HUTTOPIA campsites and resort villages to the client, on the website at www.huttopia.com as well as by telephone with booking portals, or by post.

PRE-CONTRACTUAL INFORMATION
Prior to making a booking, the CLIENT confirms to have received a copy of these general terms and conditions of sale, rental and booking, and all information listed under article L. 111-1 of the Consumer Code.
The client has all information online or can also obtain clarification as to the services offered by the various HUTTOPIA village resorts and campsites by calling the HUTTOPIA Booking Service France on +33 (0)4 37 64 22 35, in French and English, from Monday to Friday 9am to 7pm and Saturdays (between January and June) from 9am to 6pm, and the HUTTOPIA Booking Service Netherlands on +32 (0)85-040 11 40, in Dutch, English and German, from Monday to Friday 9am to 6pm and Saturdays (between January and June) from 9am to 5pm (times subject to change).

SERVICES AND RATES
1) IN HUTTOPIA CAMPSITES:

a) Booking a stay in a campsite:
HUTTOPIA provides the client with a BARE PITCH, which can welcome up to 6 people, for a tent, caravan or motor home. Depending on the campsite, HUTTOPIA offers various types of PITCHESof which full details are provided on the website.
i) Rates-Inclusive services
Price of the PITCH: This is a fixed-rate per night of occupancy for the type of PITCH concerned. The basic fixed-rate includes installation, 1 or 2 people and a vehicle. The comfort rate also includes an electrical power supply. Extra people (adults or children) or additional items on the PITCH (second vehicle, trailer, motorcycle, boat, pet, tent, or additional canopy, awning, etc.) will lead to an additional daily surcharge. All of these rates can be consulted on the WEBSITE by indicating the desired dates of stay and destination. The basic fixed-rate provides free access to sanitation and welcome facilities and the swimming pool (at the opening times and dates), play areas and free or paid-for activities. For safety reasons, the number of people arriving for a stay may not exceed the capacity of the campsite pitch. The campsite reserves the right to refuse access to the pitch to any person exceeding the maximum capacity.
ii) Arrival and departure from HUTTOPIA campsites
PITCHES are available from 2pm on the date of arrival and should be vacated before midday on the date of departure.

b) Stay in rented accommodation:
The description, minimum duration of rental and rates vary depending on the season; these can be consulted on the WEBSITE by indicating the desired dates of stay and destination.
i) Rates-Inclusive services
The total cost of renting accommodation includes rental of the accommodation itself, in line with the number of people (following capacity), costs (water, gas, electricity), a vehicle, access to welcome services, swimming pool (at opening times and dates), play areas, and other facilities and activities offered (free or paid-for). For safety reasons, the number of people arriving for a stay may not exceed the capacity of the accommodation. The campsite reserves the right to refuse access to accommodation to any person exceeding the maximum capacity. The fully-fitted RENTED ACCOMMODATION should be returned clean and tidy upon departure. All RENTED ACCOMMODATION is non-smoking.
ii) Arrival and departure at HUTTOPIA campsites
ACCOMMODATION is available from 4pm on the date of arrival and should be vacated before 10am on the date of departure.

2) IN HUTTOPIA VILLAGE RESORTS:
a) Stays in rental accommodation:
The description, minimum duration of rental and rates vary depending on the season; these can be consulted on the WEBSITE by indicating the desired dates of stay and destination.
i) Rates-Inclusive services
The total cost of renting accommodation includes rental of the accommodation itself, in line with the number of people (following capacity), costs (water, gas, electricity), a vehicle, access to welcome services, swimming pool (when open), play areas, and other free facilities and activities offered.
Bed linen and towels included.

b) Stays on campsites:
HUTTOPIA provides CLIENTS with a bare PITCH which can welcome up to 6 people, for a tent. Depending on the village resort, HUTTOPIA may or may not offer various types of PITCHES of which the descriptions appear on the WEBSITE. Caravans and motor homes are not accepted in village resorts.
i) Rates-Inclusive services
The price of a STAY on a PITCH is calculated on a fixed-rate basis for 2 people including provision of a VILLAGE RESORT PITCH for 2 people and a vehicle parked in the car park, an electricity socket, access to welcome services, the swimming pool (at the opening dates and times), play areas, and other equipment and activities included. Extra people (adults or children) or additional items on the pitch or in the car park (second vehicle, trailer, motorcycle, boat, pet, tent, or additional canopy, awning, etc.) will lead to an additional daily surcharge. All of these rates can be consulted on the WEBSITE by indicating the desired dates of stay and destination.

c) Arrival and Departure - availability of accommodation/pitches
RENTED ACCOMMODATION is available from 4pm on the date of arrival and should be vacated before 10am on the date of departure. Pitches are available from 2pm on the date of arrival and should be vacated before midday on the date of departure.
In the event of early arrival and depending on site availability, every effort will be made to reduce the CLIENT's waiting time.

TRANSFER, SUB-LETTING
Rentals are nominative; they may not be assigned or sub-let without the prior consent of HUTTOPIA.

MODIFICATIONS TO RATES
Rates are dynamic and subject to modification throughout the season. Under no circumstances whatsoever may HUTTOPIA be held liable for any difference in rate between two stays booked for the same period.
Rates are indicated in euros, inclusive of VAT at the rate in force at the date of booking the STAY. The total price of a STAY includes the price of rental of PITCHES or ACCOMMODATION, ancillary services selected, booking costs and cancellation insurance where selected. The total price is indicated prior to confirmation by the CLIENT of the booking for the STAY whether the booking is made on the WEBSITE or via any other booking channel. Any change or modification to the rates as well as any change to taxes applicable to the stay, as at the date of billing, may be passed on to the total price of the stay

ACCOMMODATION TAX
The accommodation tax collected on behalf of local authorities is not included in our rates. The total amount of this tax is calculated per person and per day and varies in line with the destination and may be modified during the year.

PROMOTIONS
Promotional offers are subject to certain terms and conditions and notably subject to availability. Moreover, any rate reductions or promotions may not be accumulated unless otherwise indicated and may not be applied retroactively.
On such occasions, it is possible that clients pay different prices for the same stay. Clients who have paid the higher rate may not under any circumstances receive reimbursement of the difference between the price they paid and the promotional rate.

BOOKING AND PAYMENT

1) BOOKING CONDITIONS
The Client is able to make a booking online, by telephone or by post, on the basis of the pitches, accommodation and services proposed on the website at www.huttopia.com
All bookings should be accompanied by payment including:
- a deposit, calculated in line with the type of STAY booked, the rate in line with the type of accommodation and date of booking, comprising between 30% and 100% of the total amount of the STAY (rental alone or rental with services).
- any administration/booking fees and cancellation-curtailment fees.
HUTTOPIA hereby notifies the CLIENT that regardless of the channel used, bookings are definitive only once written confirmation of the booking is issued by HUTTOPIA by email (and by post upon request), after receipt of the deposit, and administration fees as well as cancellation insurance costs.
The written booking confirmation includes details of the booking made by the CLIENT as well as all information relevant to the STAY.

2) SPECIAL TERMS AND CONDITIONS OF BOOKING ON THE WEBSITE
Concerning bookings made on the WEBSITE, so as a booking can be confirmed, the CLIENT should accept these General Terms and Conditions after reading these and clicking the corresponding button and confirm his/her payment.
Following a booking, the CLIENT will receive an email confirmation including the details of the STAY (content of services, dates and duration, price and payment terms).
Electronic signature applicable to online sales
Online entry of the client's bank card number and final confirmation of the order will constitute consent of the client:
- payment of amounts due for the booking,
- signature and express acceptance of all transactions undertaken.
In the event of any fraudulent use of the bank card, the buyer is asked, as soon as he/she becomes aware of this fraudulent use, to contact our booking portal on +33 (0)4 37 64 22 35 or on +32 (0)85-040 11 40.

3) PAYMENT OF BALANCE
In addition to the deposit paid at the time of booking, the balance of the total price should be paid in the time frame indicated below:
The entire price of the STAY (RENTED ACCOMMODATION/PITCH) is payable for the CLASSIC and ZEN rates:
- 30 days before the start of the stay
- immediately for any booking made less than 30 days before the start of the STAY
The entire price of the STAY (RENTED ACCOMMODATION/PITCH) is payable with the NO FLEX rate immediately at the time of booking.

Failing payment of these amounts by the aforementioned deadlines, the STAY will be considered as cancelled by the CLIENT and cancellation fees for which provision is made under the article entitled STAY CANCELLATION will be applicable. STAYS are considered as non-refundable and non amendable and no reimbursement will be made pursuant to the article entitled STAYS/OFFERS/NON-REFUNDABLE AND NON-AMENDABLE RATES.

4) COOLING-OFF PERIOD
Pursuant to article L. 221-8 12° of the Consumer Code, the cooling-off period is not applicable to accommodation, transportation, restaurant and leisure services provided at a given date or frequency.

5) PAYMENT METHODS
At the time of making a booking on the WEBSITE or using the booking portal payment of the deposit or balance should be made by bank card (cards accepted are those in the Carte Bleue, Visa, Eurocard/Mastercard networks). The transaction is immediately debited from the client's bank card after verification of payment information. Pursuant to article L. 132-2 of the Monetary and Financial Code, the commitment to pay using a bank card is irrevocable. By sending bank card information, the client authorises HUTTOPIA to debit the bank card with the total deposit or balance. Consequently, the client confirms to be holder of the bank card to be debited and that the name appearing on the bank card is his/hers.
Clients have the option of using any of the following payment methods (depending on the country/language of their WEBSITE browser: BCMC, IDEAL, Sofort Überweisung, Banktransfer, ING Home Pay, Belfius, Giropay, Paypal.

At the time of making a booking by post, payment of the deposit of total balance of the STAY may be made by holiday vouchers (sent by recorded delivery letter with acknowledgement of receipt) or by cheque (sent by recorded delivery letter with acknowledgement of receipt) in euros up to 30 days prior to arrival at the campsite, and to be sent to the following address: Huttopia – Service Réservations – rue du Chapoly – 69290 St Genis les Ollières France. Cheques are not accepted at campsites.
Payment of the balance of the stay may be made by the CLIENT on the WEBSITE at www.huttopia.com by logging in to his personal space under my account, in which he can also find the order summary. The balance may also be paid at Huttopia campsites or village resorts or with the Huttopia Central Bookings Portal.
The following payment methods are accepted: bank card, holiday vouchers (sent by recorded delivery letter with acknowledgement of receipt), cash in euros only at HUTTOPIA campsite or village resorts and by cheque in euros up to 30 days prior to arrival to be sent to the Huttopia campsite or village resort or to the Huttopia Bookings Office - rue du Chapoly – 69290 St Genis les Ollières FRANCE. Cheques are not accepted at Huttopia campsites and village resorts. Clients have the option of using any of the following payment methods (depending on the country/language of their WEBSITE browser: BCMC, IDEAL, Sofort Überweisung, Banktransfer, ING Home Pay, Belfius, Giropay, Paypal.
ASSIGNMENT OF PITCHES/ACCOMMODATION
Assignment of pitches (PITCH or RENTED ACCOMMODATION) whether on a campsite or in a HUTTOPIA village resort is undertaken without any distinction in the order of registration of bookings. Under no circumstances may HUTTOPIA guarantee that the PITCH or RENTED ACCOMMODATION requested by the CLIENT will be assigned unless the latter chooses the preference option at the time of booking, with said option being proposed subject to availability as at the date of booking.
However, in any case of force majeure, HUTTOPIA reserves the right to amend the assignment of the PITCH or RENTED ACCOMMODATION. Assignment of PITCHES is undertaken automatically in line with the option selected at the time the client makes the booking (small, average and large tent or caravan under 6 metres or caravan over 6 metres, motor home of under 6 metres or motor home of over 6 metres, van/small truck). Huttopia may not be held liable if the client fails to indicate the correct category in their options and the assigned PITCH is not suitable.


MODIFICATION TO A STAY
Modification by the CLIENT: Any change in dates, destination, or type of accommodation is considered as a modification to the STAY. An amended STAY, where modification is possible, should be made before 30th September of the current year. No deferral is possible. If the total amount of the new STAY is higher than the initial STAY, the CLIENT should make payment of the difference. In the contrary instance, the price difference will not be reimbursed.

The possibilities to amend a STAY vary in line with the rate selected by the CLIENT and as indicated in the terms and conditions corresponding to the rate on the WEBSITE. No modification of a stay is possible using the no flex rate.

Modification of a stay is possible:
- with fees up until 14 days prior to arrival where the STAY was booked using the classic rate
- without fees and up until 7 days prior to arrival where the STAY was booked using the zen rate
If the rate allows for modifications, a modification request for services during the STAY made by the CLIENT by letter or email and received by HUTTOPIA before the deadline for modification (7 or 14 days before arrival depending on the rate used to book the STAY). In this instance, HUTTOPIA will make every effort to accept the request in line with availabilities on the campsite or village resort selected by the CLIENT. This modification request may be subject to payment of the fixed-rate Cancellation/modification fees in force at the time of modification, in addition to the price supplement depending on the modification requested. See ancillary rates

Modification by HUTTOPIA: In such instance as HUTTOPIA should be under the obligation of amending the services initially scheduled for the STAY, it will make every effort to provide services of a similar nature; the CLIENT may then either accept the modification, or terminate the Agreement and receive reimbursement of all amounts already paid, in line with the terms and conditions set forth under article L. 214-1 of the Consumer Code.


CANCELLATION OF A STAY
Cancellation by HUTTOPIA (excluding any case of force majeure): in the event of cancellation before the CLIENT's departure from his/her place of residence to the Campsite or Village Resort chosen for the STAY, all amounts paid out by the CLIENT will be reimbursed in whole by HUTTOPIA after notification of cancellation by letter or email with acknowledgement of receipt in line with the terms and conditions set forth under article L 214-1 of the Consumer Code. In the event of cancellation after departure of the CLIENT from his/her place of residence to the Campsite or Village Resort for the STAY, HUTTOPIA undertakes to offer CLIENTS an equivalent STAY by accepting to pay any price supplement and, if the services accepted by the CLIENT are of lower quality, HUTTOPIA will reimburse the difference.

Cancellation (in whole or in part) by the Client: Possibilities for cancellation of STAYS vary depending on the rate selected by the CLIENT. No cancellation of a stay is possible using the no flex rate.

If the CLIENT wishes to cancel, he/she should notify HUTTOPIA either by sending a letter to the following address: HUTTOPIA SA, Service clients, rue du Chapoly, 69290 Saint Genis les Ollières; or by sending an email to info@huttopia.com. HUTTOPIA hereby draws the CLIENT's attention to the fact that failing cancellation in respect of the conditions set forth under this article, the CLIENT will be bound to pay the total amount of the balance due by virtue of the Agreement. Regardless of the cancellation date, booking fees and any insurance fees taken out will not be reimbursed. The date of acknowledgement of receipt of the cancellation letter/email will determine the cancellation costs payable in line with the following schedule:

Cancellation schedule for the CLASSIC rate:
- costs of 30% up until 30 days before the arrival date
- costs of 100% up until 29 days before the arrival date
Cancellation schedule for the ZEN rate
- no fees up until 7 days before the arrival date
- costs of 100% up until 6 days before the arrival date

Non-consumption of ancillary services:
Those ancillary services booked by the CLIENT and not used by it will not lead to any reimbursement.

STAYS/OFFERS/NON-REFUNDABLE AND NON-EXCHANGEABLE RATES
HUTTOPIA may offer STAYS at preferential “no flex” rates on given dates which cannot be exchanged, refunded or amended.
Consequently, no modification or cancellation request will be considered by HUTTOPIA: no reimbursement may be made including reimbursement of ancillary services which were booked as a supplement.

CANCELLATION AND CURTAILMENT INSURANCE
Cancellation and curtailment insurance is optional, but the CLIENT is invited to take this out at the time of booking. The total amount is a percentage of the total amount of the stay.
This insurance notably covers cancellation of STAYS in the event of illness (hospitalisation), serious accident or death, events leading to significant damage to your home, dismissal or change of paid leave by an employer, following summons to an examination or before a court. All clauses in the cancellation insurance policy can be viewed on request and on our website. In the event of cancellation or curtailment of a stay, for any reason falling in the framework of the agreement, you should make a claim online at: www.declare.fr or by e-mail: claims@declare.fr or by writing to: Gritchen Tolède Associés - Service Sinistres – 27 rue Charles Durand - CS 710139 - 18021 BOURGES Cedex.
It is hereby reiterated that by virtue of the provisions set forth under Article L121-4 of the Insurance Code, where several insurance policies are taken out without fraud, each of them will be effective up to the limit of cover provided in each policy, and in respect of the provisions set forth under Article L121-1 of the Insurance Code.
LATE ARRIVAL, EARLY DEPARTURE
Failing any notification message from the CLIENT sent by any possible means and indicating that he/she had to delay arrival, the PITCH or ACCOMMODATION will become available 24 hours after the scheduled date of arrival in the Agreement, and full payment will be required.
No reduction will be accepted in the event of any early departure from RENTED ACCOMMODATION or a PITCH (cf. options for reimbursement in the framework of cancellation insurance).

SECURITY DEPOSIT
For any stay in RENTED ACCOMMODATION, a security deposit of €90 will be requested by the latest upon arrival at the campsite or village resort, and this deposit will also be valid for bicycle hire. Payment may be requested by bank card. This will be returned in full on the date of departure or, by the very latest, within eight days, after a satisfactory inspection of the accommodation and state of the facilities. The RENTED ACCOMMODATION should be returned clean and tidy at the end of s stay (dishes washed and tidied away, bins emptied, etc.). Where this is not the case, the security deposit will be retained in full. Any damages in excess of the security deposit amount paid will be payable by the client after being offset against the security deposit.

CLEANING
The CLIENT should return the RENTED ACCOMMODATION clean and tidy. In the majority of our campsites and village resorts, it is possible to ask that we undertake cleaning, in return for a cleaning fee to be paid in situ. (the total amount may vary depending on the season or destination - please refer to ancillary rates).

LEISURE ACTIVITIES
Any free or paid-for activity indicated on our WEBSITE, in an email or proposed in situ may, under certain circumstances, be amended or cancelled upon arrival.


CHILDREN
Children who are not accompanied by an adult are not accepted on HUTTOPIA sites.

PETS
A single pet is accepted per RENTED ACCOMMODATION or PITCH, in return for payment of a fixed-rate fee per day not included in the rental price of RENTED ACCOMMODATION and PITCHES. The CLIENT should indicate this at the time of booking or on arrival.
Pets may not roam freely around the site and should be kept on a leash. Pets are not accepted in communal premises (restaurant, event venue, bar, swimming pools). Two conditions must be met for accepting pets:
- they should have a valid up-to-date anti-rabies vaccination
- they should be identified with a stamp or chip certified by a card published by the Société Centrale Canine [Central Canine Association].
The CLIENT should have the pet's health card and comply with the internal regulations on each site. Dangerous or aggressive pets (category 1 and 2 prohibited dogs) as well as new pets are not accepted.


INTERNAL REGULATIONS
So as to make the stay of our clients easier, internal regulations are available from reception across all of our sites. We thank all of our clients for reading and respecting these regulations. In the event of any clear default in respect of these regulations, the Site Director may issue sanctions which may go as far as termination of the agreement.

LOSS, THEFT, DAMAGE
HUTTOPIA draws the CLIENT's attention to the fact that rental of accommodation on a campsite and village resort does not fall within the framework of liability of hotel operators for which provision is made under articles 1952 et seq of the Civil Code.
Consequently, HUTTOPIA waives all liability in the event of theft or damage to personal effects both within RENTED ACCOMMODATION and to CLIENT equipment on the PITCHES or in communal areas. HUTTOPIA may not be held liable in the event of theft of or damage to personal effects belonging to CLIENTS unless there is a clear fault by HUTTOPIA in its obligations. It is additional reiterated that car parks are not supervised, and CLIENTS park their vehicles at their own risk. HUTTOPIA also waives all liability in the event of any incident incurring the civil liability of the CLIENT.

PERSONAL DATA
Implementation of a privacy policy by HUTTOPIA is warranted by its desire to notify the CLIENT of the nature of personal data which may be collected at the time of booking a STAY, the reason for collection, the manner in which data may be used and the rights held over said data.

In addition to these terms and conditions, HUTTOPIA kindly requests that the CLIENT consult its privacy policy which can be accessed using the following link: https://europe.huttopia.com/politique-de-confidentialite/, and which forms an integral part of these terms and conditions.


LIABILITY OF HUTTOPIA
All photographs and wording used in Huttopia brochures or the website are non-contractual. They are provided as a guide. It may occur that some activities and facilities offered by HUTTOPIA and indicated in the description in the brochure are no longer available, notably due to weather conditions or in the event of force majeure as defined by French courts.

FORCE MAJEURE
Occurrence of any event of force majeure as defined under article 1218 of the Civil Code (namely any event outside the control of the party with the obligation and which could not be reasonably foreseen upon signature of the agreement and of which the consequences cannot be avoided by appropriate measures) will lead to suspension of the obligations between the parties by virtue of the Agreement.
The party claiming occurrence of any case of force majeure as indicated above will immediately notify the other party of its occurrence by all possible written means. The parties will then come together to examine the effect of the event and, where necessary, agree on the conditions under which execution of the Agreement may resume.
If the case of force majeure lasts for more than three weeks, the Agreement will be terminated ipso jure.

All circumstances outside the control of the parties and which prevent execution under normal conditions of their respective obligations are considered as causes exonerating performance of the obligations by the parties and lead to their suspension.
The party claiming occurrence of those circumstances indicated above should immediately notify the other party of their occurrence, as well as the end thereof.
Force majeure will be considered as all events or circumstances which are uncontrollable, external to the parties, unforeseeable, unavoidable, outside the control of the parties and which cannot be prevented by the latters, despite taking all reasonable efforts. It is expressly agreed that, in addition to those usually accepted by legal precedents of the French courts and tribunals, the following events will be considered as cases of force majeure or fortuitous incidents: storms, flooding, lightning strikes, earthquakes, fire, stoppage of telecommunication networks or difficulties to operation of telecommunication networks external to the client, suspension of transportation or supply means, epidemics or pandemics.
The parties will then come together to examine the effect of the event and agree on the conditions under which execution of the Agreement may resume.
If the case of force majeure lasts in excess of three weeks, accommodation or pitch rental agreements will be terminated ipso jure.



PARTIAL INVALIDITY
If one or more stipulations appearing in these general terms and conditions are deemed as invalid or declared as such pursuant to any law, regulation or following any definitive ruling handed down by a competent court, all other stipulations will retain their force and scope.

NON-RELINQUISHMENT
In such instance as either party should not claim default by the other of any of its obligations indicated under these general terms and conditions, this may not be deemed in future as relinquishment of the obligation in question.

LANGUAGE OF THE AGREEMENT
These general terms and conditions are originally drafted in French. In such instance as they should be translated into one or more foreign languages, only the French text will prevail in case of any dispute.

DISPUTE RESOLUTION- MEDIATION
For French and European Union citizens, in the event of any dispute concerning the validity, interpretation, execution or default in execution, modification or termination of the Agreement, the Client and HUTTOPIA will strive to seek an amicable resolution.
Consequently, the client will send its claim by recorded delivery letter with acknowledgement of receipt to HUTTOPIA – Service relation clients, rue du Chapoly, 69290 Saint Genis les Ollières France or alternatively to the following email address: service-clients@huttopia.com within a period of one month following the stay.
Failing any outcome deemed satisfactory, by the Client or by HUTTOPIA, to a claim made in the conditions set forth above, the most diligent party will refer the dispute to MEDICYS, the mediation body initiated by the National Chamber for Bailiffs in France.
For total transparency, it is hereby indicated to the client that use of MEDICYS is a free procedure for the client, even if the client makes the referral.
To find out more about MEDICYS please visit: http://www.medicys.fr/
In the event of any unsuccessful mediation, the client and HUTTOPIA may refer the matter to the French courts holding jurisdictional competence at the place of usual residence for clients residing in a European Union Member State other than France.


APPLICABLE LAW
These general terms and conditions are subject to application of French legislation subject to imperative provisions to which the parties may not derogate.