GENERAL TERMS AND CONDITIONS OF SALE 🇬🇧
Camping les Chemins du Mont-Saint-Michel **
+33 2 33 60 39 00 – https://camping-les-chemins-du-mont-saint-michel.fr/ – contact@camping-les-chemins-du-mont-saint-michel.fr
SAS with a share capital of €200,000 – SIRET 993 181 767 00019
7 Rue Maréchal Leclerc, 50220 Pontaubault
These general terms and conditions govern, as of right, reservations for stays made at Camping les Chemins du Mont-Saint-Michel **. They form an integral part of any contract concluded between the campsite and its clients. Each client acknowledges having read these general terms and conditions prior to any reservation of a stay, for themselves and for any person participating in the stay.
VALIDATION OF THE RESERVATION
The reservation becomes effective only with the agreement of the campsite, after receipt of the deposit and after receipt either of the duly completed and signed reservation contract, or after acceptance of the general terms and conditions of sale during online booking. The campsite is free to accept or refuse the reservation request depending on availability and any circumstances likely to hinder the execution of the reservation. Management reserves the right to change the number assigned to the pitch.
The reservation of a camping pitch is strictly personal. You may under no circumstances sublet or transfer your reservation without the prior consent of the campsite. Minors must be accompanied by their parents or legal guardians.
CAMPING PITCH
The basic package includes the pitch for a tent, caravan or motorhome for 1 or 2 people, access to sanitary facilities and equipment. Pitches can accommodate a maximum of 6 people regardless of age. For large equipment (caravan, motorhome), it is imperative to notify us in advance.
RESERVATION FEES
Reservation fees are €6.00 for pitches.
PRICES AND TOURIST TAX
The prices indicated are valid for the current season. They correspond to one night and are expressed in euros, VAT included. The amount of the tourist tax is €0.22 per day and per person over 18 years of age (subject to change by the municipality).
PAYMENT TERMS
For reservations made more than 30 days before the start of the stay, a deposit of 30% of the total amount of the booked services must be paid at the time of reservation. The balance must be paid no later than 30 days before the start date of the stay. For reservations made less than 30 days before the start date of the stay, full payment must be made at the time of reservation. In the event of non-payment of the balance by the client no later than 30 days before the start date of the stay, the campsite reserves the right to cancel the reservation and re-offer the pitch for rental, and the deposits paid will be retained by the campsite.
STAY CONDITIONS
1. Arrival
The reception is open from 8:30 a.m. to 12:30 p.m. and from 3:00 p.m. to 6:00 p.m. The camping pitch may be occupied from 3:00 p.m.; arrivals are possible until 6:00 p.m. Departures must take place before 11:00 a.m. Guests or visitors must be reported to the reception no later than at the time of their arrival. If you have chosen a Premium pitch, a deposit of €50 will be requested by bank card a few days before your arrival.
2. Stay
It is the responsibility of the client to ensure insurance coverage; the campsite declines all responsibility in the event of theft, fire, bad weather, and incidents falling under the client’s civil liability.
All clients must comply with the provisions of the internal regulations.
Each registered tenant is responsible for disturbances and nuisances caused by persons staying with them or visiting them.
3. Peace and night-time silence
In order to guarantee rest for everyone, campers and visitors must ensure not to disturb the tranquility of the site by excessive noise (radio, television, music, discussions, engines, ball games, etc.).
Silence must be strictly respected between 10:00 p.m. (or 10:30 p.m.) and 7:00 a.m.
During this time period, any noise that may be considered a disturbance to others may be sanctioned in accordance with Articles R.1334-31 of the Public Health Code and R.623-2 of the Penal Code relating to night-time noise.
4. Departure
On the departure day indicated in your contract, the pitch must be vacated before 11:00 a.m.
For any late departure, an additional day may be charged at the current nightly rate. Premium pitches you vacate are subject to an inspection between 8:00 a.m. and 11:00 a.m. If the pitch is left in a perfectly clean condition and without missing or damaged equipment, the deposit will be refunded. Retention of the deposit does not exclude additional compensation if the costs exceed its amount. If the Premium pitch has not been cleaned before your departure, a cleaning fee will be charged.
ANIMALS
Animals are accepted (except category 1 and 2 dogs) for a fee payable at the time of reservation. They must be kept on a leash at all times and be up to date with vaccinations.
MINORS
For obvious safety reasons (possible evacuation of the campsite in case of weather alert…) or health reasons (possible hospitalization during the stay…), minors not accompanied by their parents are not admitted. Furthermore, Camping les Chemins du Mont-Saint-Michel ** is not authorized, within the meaning of Decree No. 2002-883 of May 3, 2002 relating to the protection of minors during school holidays, professional leave and leisure activities, to provide collective or individual stays away from the family home for minors under 18 years of age who are not accompanied by their legal guardians.
INTERNAL REGULATIONS
The campsite reserves the right to expel any person who violates the internal regulations.
CANCELLATION AND MODIFICATIONS
Modification of reservation
The client may request a modification of their stay (dates and/or type of pitch) by written request to the campsite (letter or email) at least 30 days before the arrival date, subject to availability and feasibility.
Any request to extend the duration of the stay will be carried out subject to availability and at the rates in force.
Any request to reduce the duration of the stay is considered a partial cancellation and will be subject to the cancellation and interruption terms. Any request to postpone the stay is considered a cancellation subject to the cancellation terms. No postponement will be accepted to the following season. In the absence of modification, the client must carry out the stay under the initial reservation conditions or cancel it according to the cancellation insurance conditions.
Postponement of arrival date
In the absence of written notice from you indicating a postponement of your arrival date, the rental may be made available for sale again 24 hours after the arrival date mentioned in the contract, and you will consequently lose the benefit of your reservation.
Interrupted stay
In the event of an interrupted stay for one of the following reasons:
– Closure of borders by administrative decision
– Administrative closure of the campsite
– Limitation of travel to a number of kilometers preventing the client from reaching the campsite
A credit voucher corresponding to the unused nights, valid for one year, will be issued by the campsite. If the client refuses this voucher, they will be refunded upon request for the corresponding amount, minus the cost of cancellation insurance if it was taken out.
Outside the reasons mentioned above, any interrupted or shortened stay (late arrival, early departure) due to the client will not give rise to a refund or a credit.
Cancellation by the campsite
In the event of cancellation by the campsite, except in cases of force majeure, the sums paid for the reservation will be fully refunded. This cancellation will not, however, give rise to the payment of damages.
Cancellation by the client
Any request for cancellation of the stay must be made in writing. Any cancellation results in termination of the reservation, and the campsite reserves the right to re-offer the pitch for rental.
If you have not taken out cancellation insurance:
For the following reasons and up to the arrival date:
– Closure of borders by administrative decision
– Administrative closure of the campsite
– Limitation of travel to a number of kilometers preventing the client from reaching the campsite
A credit voucher corresponding to the total amount paid, valid for one year, will be issued by the campsite. If the client refuses this voucher, they will be refunded upon request for the corresponding amount.
For all other reasons:
– If your cancellation reaches us 30 days before the planned stay date, your deposit and reservation fees will be retained by the campsite.
– If your cancellation reaches us less than 30 days before the planned stay date, the full balance will be retained by the campsite in addition to the reservation fees.
In the absence of written notice from you indicating a postponement of your arrival date, the pitch may be made available for sale again 24 hours after the arrival date mentioned in the contract, and you will consequently lose the benefit of your reservation.
If you have taken out Meetch cancellation insurance: https://meetch.io/
The sums paid are covered by the guarantee according to the general cancellation conditions. If the reason is not covered by the cancellation insurance or if the claim is rejected, the general terms and conditions of sale of paragraph 4.a apply, and the cost of the cancellation insurance will be deducted from the sums paid in the event of cancellation.
NO RIGHT OF WITHDRAWAL
In accordance with Article L.221-28 of the Consumer Code, the campsite informs its clients that the sale of accommodation services provided on a specific date or according to a specific frequency is not subject to the provisions relating to the 14-day withdrawal period.
DISPUTES AND MEDIATION
Any complaint must be reported by letter or email to the manager of the campsite concerned within 30 days following the end of the stay. In the event of a dispute, you must send us a registered letter with acknowledgment of receipt.
If our response does not satisfy you, you may refer the matter to the CM2C Mediation Center (Centre de la Médiation de la Consommation des Conciliateurs de Justice), after a period of one month following the sending of these letters/emails. You must then submit a file online to cm2c@cm2c.net or by post to: CM2C, 14 rue Saint Jean, 75017 PARIS.
CAMPSITE LIABILITY
The client expressly acknowledges that the campsite cannot be held responsible for false information communicated by its partners or by any third party that may appear in their brochure or on their website, particularly presentation photos, leisure activities, services and operating dates.
All photos and texts used in the brochure or on the websites are non-contractual and for indicative purposes only.
DATA PROTECTION
The information you provide to us when placing your order will not be transmitted to any third party. This information will be considered confidential by the campsite. It will be used solely by campsite services for processing your order and for strengthening and personalizing communication. In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and object to personal data concerning you. To do so, simply make a request by letter to the campsite, stating your name and address.