Camping Le Païsserou Terms and Conditions - 2026
The purpose of these Terms and Conditions is to define the rights and obligations of the parties in relation to the rental of camping pitches and/or rental accommodation within our campsite.
By booking a pitch and/or accommodation within the campsite, you acknowledge that you have read and accepted these Terms and Conditions.
1- Booking
Bookings can only be made using the rental or pitch booking form. In order to confirm your stay, the booking form must be returned, duly completed and signed, accompanied by a deposit of 30% of the total amount of the stay. Upon receipt of your booking contract and deposit, we will send you a booking confirmation.
2– Arrivals and departures
For the period from 1 April to 30 June and from 1 September to 11 November, arrivals are between 3pm and 5pm.
From 1 July to 31 August, arrivals are between 4 p.m. and 7 p.m.
On the day of departure, accommodation must be vacated by 10 a.m. at the latest and camping pitches must be vacated by 11 a.m. at the latest.
If you plan to arrive after 5:00 p.m. in low season or after 7:00 p.m. in high season, please notify the reception desk at Camping Le Païsserou in advance at 05.65.29.73.96.
3– Payment
To confirm your booking, you must pay a booking deposit of 30% of the total cost of your stay. The balance is payable on the day of your arrival. In the event of early departure of all or some of the guests during their stay, no refund will be made.
You can pay for your booking or your stay in euros using the following payment methods: bank transfer, cheque, bank card, holiday vouchers, ANCV connect or cash.
4– Cancellation of your stay
In the event of cancellation less than one month before your arrival date, the total amount of your stay will be charged.
In the event of cancellation less than two months before your arrival date, you will be charged 30% of the total amount of your stay.
In the event of cancellation more than two months before your arrival date, your deposit will be refunded.
5– Cancellation insurance
To take out cancellation insurance, you can contact CAMPEZ COUVERT or consult the terms and conditions at: www.campezcouvert.com .
6– Inventory, security deposit
For chalet and bungalow rentals, you will be asked to provide a cheque or bank card imprint for a deposit of €100. An inventory of the equipment in each chalet or bungalow will be provided. On the day of your arrival, you are required to check it and carry out a thorough inspection of the premises. Following this check and within 24 hours, you must report any problems encountered to the manager. This report is the only reference in the event of a dispute concerning the inventory on arrival and departure.
The tenant is responsible for cleaning the rental property thoroughly during the rental period and before departure.
In the event of incomplete cleaning or breakages, the security deposit will be cashed.
The end-of-stay inventory is not carried out in person and the deposit will be returned/destroyed within a maximum of 48 hours.
7- Maximum capacity
For safety and insurance reasons, the number of occupants may not exceed the capacity specified for the type of accommodation or pitch. If, upon your arrival, we observe that the maximum capacity of the accommodation or pitch reserved has been exceeded, we reserve the right to refuse you access to the accommodation or pitch reserved, without refunding the price of your stay.
8- Guests - Minors
For safety reasons, minors who are not accompanied by their parents or grandparents for the entire duration of their stay are not accepted at our campsite, unless we have given prior authorisation by email upon request from you before arrival.
9– Animals
Category 1 dogs, known as ‘attack dogs’, and category 2 dogs, known as ‘guard and defence dogs’, are not allowed. We require dogs to be kept on a leash within the campsite. Animals must be vaccinated, and the owner of the animal must be in possession of the health record. Living areas must be respected and kept clean.
10– Complaints
Any complaints following your stay must be made in writing and sent within 15 days of your stay.
11– Compulsory civil liability insurance
All tenants must be covered by their own civil liability insurance for any damage caused by them. The campsite declines all responsibility in the event of theft, fire or bad weather. Any tenant who is a minor and not accompanied by a parent or legal guardian will be refused.
