GENERAL CONDITIONS OF THE CAMPSITE LA PEYRUGUE
In order to guarantee your stay, camping La Peyrugue works with reservations. This is subject to conditions:
Reservation and regulations
-For all reservations, a deposit must be paid by bank transfer.
-The reservation becomes effective on receipt of our confirmation. The remaining payment for the rental of the accommodation must be in our possession at least 4 weeks before the arrival date.
-The accommodation is for the tenant's exclusive personal use. Under no circumstances may the tenant sublet or waive his rights in this respect without the consent of the management of Camping La Peyrugue.
-Lodgings are rented for an exact number of people plus one vehicle: any change must be notified to the campsite management for approval.
Cancellation conditions
Any cancellation must be notified by post or e-mail to be taken into account.
We advise You to take out cancellation insurance. There will be no refund if no cancellation insurance has been taken out.
Cancellation insurance is optional and covers the reimbursement of amounts paid and collected by the campsite according to the terms of the booking contract, excluding booking fees and the cancellation guarantee. The clauses of the contract are sent with the reservation. In the event of cancellation and if no insurance has been taken out, the deposit and booking fees will be retained by the campsite.
-There will also be no refund if you arrive later than booked or leave earlier. If you have not notified the campsite of a later arrival date than booked, your reservation may be cancelled the day after the scheduled arrival date at 3 pm.
Cleaning costs - A security deposit
Rented accommodation :
When you arrive, we will ask you for two deposits: a 'damage to the accommodation' deposit of 250 euros, committing the tenant to reimburse all damage for which he/she is responsible and a 'cleaning' deposit of 70 euros to cover negligence in terms of cleaning, the tenant undertakes to leave his/her accommodation clean as detailed in the booklet available in the rental accommodation, which includes in particular: toilet, shower, washbasin, sink, fridge defrosted the day before, hob, microwave, coffee maker, crockery, cupboards, rubbish bins, garden furniture, blankets, duvets and mattresses.
Deposits are returned within 48 hours, subject to deduction of the amount of any damage and/or missing items found, or cleaning that is absent or insufficient, if there is a smell of tobacco, or if a dog is left alone in the mobile home.
On request, cleaning of the accommodation can be carried out by the La Peyrugue campsite team, for a charge of €70. The dishes must be washed, the rubbish emptied, the fridge defrosted the day before and the duvets, blankets and mattresses not soiled. Before your arrival, your rental accommodation has been checked by the La Peyrugue campsite team. An inventory is available for each rental. The tenant must check it on arrival and, if necessary, report any anomalies to the management of La Peyrugue campsite on the same day.
Pitch :
For all fridge rentals, a deposit of €80 is required on arrival to cover any damage to property and any negligence in cleaning.
You will need to bring an extension lead and a European adapter. The fridge must be installed under cover and returned empty, unplugged and clean at the end of your stay. In the event of damage to the fridge or if it is returned dirty, the campsite reserves the right to withhold part or all of the deposit as compensation for the damage.
Arrival - Departure
Accommodation is available between 3pm and 7pm on the day of arrival, and check-out is between 8.30am and 10am.
If you leave before 8.30am, we will check the equipment the day before and the cleaning the day after. The day before your departure, you must let us know the time at which you wish to carry out the inventory of fixtures.
Pitches are available from 2.00 p.m. on the day of arrival and must be vacated by 12 noon.
An extra night will be charged if the time is exceeded. Your pitch must be left clean and free of rubbish.
Late arrivals:
Outside these times, late arrival may incur additional charges.
To enable us to welcome you in the best possible conditions and organise our availability, please notify us in advance if you plan to arrive after 7 p.m.
Noise and silence
- In all cases, the hirer must respect the campsite's internal rules.
- Tenants are urged to avoid any noise or discussion that might disturb their neighbours.
- Sound equipment must be adjusted accordingly. Doors and boot doors must be closed as discreetly as possible.
- There must be complete silence between 11 p.m. and 7 a.m.
Visitors to the site
- Visitors must be announced (by you) at the reception desk with payment of the fee and comply with the campsite's internal regulations.
Internal Regulations
To help you make the most of your holiday, the rules and regulations are displayed at the campsite and sent to you when you make your booking. Please read them carefully and respect them.
Failure to comply with these rules will result in expulsion without refund.
Responsibility
The campsite LA PEYRUGUE cannot be held responsible in the event of theft, loss or damage of any kind whatsoever, during or following a stay. Civil liability insurance is compulsory. You are reminded that swimming in the campsite swimming pool remains the sole responsibility of the parents or guardians.
Image rights:
You authorise Camping la Peyrugue, as well as any professional hired by the campsite, to photograph or film you during your stay, and to use said images, videos and recordings on any media. The sole purpose of this authorisation is to promote and animate the establishment and may not in any way damage your reputation. This authorisation is granted free of charge. If you do not wish to receive this authorisation, you must notify us by registered post, together with your duly completed contract.
Animals
Please comply with the campsite rules and regulations.
Swimming pool
Please comply with the campsite rules. Men must wear swimming trunks in our swimming pools.
Expulsion
The campsite reserves the right to expel anyone who contravenes the campsite rules.
Electric vehicles
It is forbidden to charge your electric vehicle by plugging it in the accommodation or at the terminals on the pitches.