Profile

To edit your profile information:

Step 1: Visit your profile by clicking on your profile picture at the top of this page
Step 2: Select Account
Step 3: Use the menu on the left to select different sections of your profile to edit

Edit Account: This is where you can edit information such as your name, date of birth, phone number and address. You can also edit your bio here. To save any changes you have made, click Save at the bottom of the page.

Password: This is where you can edit your password.

Profile photo: This is where you can edit your profile photo.

Verifications: This is where you can add a picture of your driver's license and/or connect your profile on Goboony with other social media accounts such as Facebook and Google+.

To edit your profile information:

Step 1: Visit your profile by clicking on your profile photo at the top of this page
Step 2: Select Account
Step 3: In the left column, choose what information you want to edit

Edit Account: This is where you can edit information such as name, date of birth, phone number and address. You can also edit your bio here. To save any changes you make, click Save at the bottom of the page.

Password: This is where you can edit your password

Profile photo: This is where you can edit your profile photo

Verifications: This is where you can add a picture of your drivers license.

Security & Password

To change the e-mail address you use on Goboony:

Step 1: Click your name at the top of Goboony.com
Step 2: Select Account
Step 3: In the left column, select Edit Profile
Step 4: Enter your new e-mail address
Step 5: Click Save at the bottom of the page

Forgot Password
If you forgot your password you can request a new password by clicking Login in the upper right corner of your screen. Click Forgot Password and enter the email address that you used to register on Goboony. You will receive an email with instructions on how to create a new password.

Change Password
Log in to your account and visit your profile. In the left column select Password. On this page, you can enter your current password and enter a new password. Be aware that to change your password you should know your current password.

Sign up

Connecting your Facebook account is a way to add online ID verification to your profile and it can help fill out sections such as your name, date of birth and email address. You can edit your profile at any time while still keeping the verification(s).

The link to your Facebook account will never be displayed in your profile on Goboony.

Connecting your Google account is a way to add online ID verification to your profile and it can help fill out sections such as your name, date of birth and email address. You can edit your profile at any time while still keeping the verification.

The link to your Google account will never be displayed in your profile on Goboony.

Solve problems

If you didn’t receive an email notification from us, there are a few different steps you can try to figure out the issue

Step 1: Check your email address

You may have entered your email address incorrectly. To make sure we use the right email address, visit your account by clicking on your profile picture on the top of this page.

Step 2: Check your email inbox

Sometimes emails can get lost in your inbox.. Go to your email account and search for terms as “goboony”, “verification” or other words related to the email you're looking for.

Step 3: Check your spam folder

It's possible that our email was delivered in your spam folder. To prevent this from happening, add Goboony to your personal email address book.

Step 4: Check for issues with your email provider

It’s possible that your email provider is having problems with their network. It can take up to a few hours for email to be delivered, depending on your email provider. Check with your provider to see if there are any problems with your account

Verifications

To verifiy your phone number click on your Account and click Add Phone Number. After you have inserted your phone number click on Verify via Text Message. You will receive a text message with a code that you can enter on the website.

To add profile verifications to your account go to your account and click Verifications. This page gives you an overview of what verifications you already have and the ones you still can add.

Available verifications are:

Email address
This can be verified by clicking the confirmation link in the email that we sent to you after your registration.

Facebook and Google+
Log in via Facebook or Google+ to verify your profile

Telephone
After you have entered your phone number, you will receive a text with a confirmation code that you can enter on the website to verify your phone number.

Driver's license
Add a photo of your driver's license.

Verifications are a way to connect personal information to your Goboony profile, like Facebook, Google+, email address and driver’s license.

By verifications you increase the trust on this platform. It also helps you to decide if you want to rent out your camper to this traveler.

We added this feature to build trust in our community.
By uploading your drivers license, you can show advertisers that you have the documents needed to rent the campervan. We won't share your driver's license with anyone—they'll only know that you’ve successfully completed the process.