Pien
Our biggest mistake was that we thought we were renting a campervan from a private individual, but unfortunately it turned out to be a company, stupidity on our part. The campervan was fine, compact, lots of storage space, good lighting, in short everything that was indicated. Unfortunately the crockery was very limited, everything exactly for 2 people. We missed a waste bin. What was disappointing was that there was a German license plate from Cologne on the campervan, and no environmental sticker which you do need in Germany. It would be nice if it was reported that there was no Dutch license plate on it.
The biggest disappointment for us was the attitude of Mr Guus Kishner, not customer friendly and no respect for the customer at all, no discussion is possible and he must get his way. His welcome words were "you are so late" (we were not aware of a tight schedule of 1 hour) and he came back to that twice. It is that everything has been paid for 80 days because otherwise we would have said, just look at it. The settlement is also disappointing because you do not receive a specified invoice for repair costs, while we did ask for it and also because it is not possible to get an English translation, use Google Translate but is the answer. So no more business with this gentleman.
Maarten
H
Geert
Wiel
Andy
Niels
Anneke