What can we do for you?

I am new to Goboony I am considering hiring out my motorhome Security and Verification I want to start renting out on Goboony Notifications and Contact Managing and tailoring your listing Receiving and handling booking requests I have a confirmed booking Deposit and Insurance Vehicle Preparation Underway Additional costs and Damages Return of the vehicle and handover Webinar Contact Us The Goboony Referral Programme

Security and Verification

Security of personal information
Is my information secure on Goboony? What is done with the data I have entered? Can I delete all my data? What do I do if I forget my password? How do I change my email address? How do I spot phishing on my account?
Secure payments
Where does the money go when a Traveller pays for a booking? How do you guarantee the security of payments? How do I add my bank details to my Goboony account? How do I know I can trust the Travellers?
Verifications
What are the verifications and why should I verify my details? How do I verify my details? Why do I have to uplaod my ID? What documents do I have to upload if I am a business? What documents do I have to upload if I am a sole trader? I am having trouble verifying my email address, what should I do?
Managing third-party funds (PSD2 Compliance)
Is my money safe with Goboony? Why do you need a copy of my ID? Can I hire out on Goboony without uploading my ID? What happens to my payments if I don't upload my ID? Is my ID and data secure? What are the requirements for the copy of my ID?

Cookies

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